New site

Site ID (slug)lowercase, e.g. acme — also the Cloudflare project nameBrand / company nameDomainacme.com or https://acme.comForm languageBrand colorOperator code (optional)Support email (optional)Support phone (optional)

HubSpot routing (optional)

Where this site's refund tickets land. Leave empty to use the shared defaults — you can change all of this later from the Edit page.

Pipeline (Help Desk queue)Empty = auto-detect / shared defaultStageEmpty = first stage of the pipelineAssign to ownerAlso sets the ticket's assigned teamPriorityRouting propertyInternal name, e.g. refund_source — must exist on the Ticket objectRouting valueStamped on every ticket from this siteOperator code propertyTicket property that holds the operator code